Get to know our 2018 EDGE speakers, including keynote Nicholas Webb. From product and practice managment pros to compliance and clinical experts, these presenters are ready to share their knowledge to boost your productivity.
Nicholas Webb is a world-renowned Healthcare Strategist, Bestselling Author and Healthcare Futurist. As an inventor, Nicholas invented one of the first wearable technologies and one of the world’s smallest medical implants. He has been awarded over 45 Patents by the US Patent and Trademark Office for a wide range of cutting-edge technologies. Nicholas is the founding CEO of the Destruction Lab, a Healthcare Research and Development Lab. Nicholas is the author of The Innovation Playbook, The Digital Innovation Playbook and his Number One Best-Selling Book on Patient Experience entitled, What Customers Crave. As a Healthcare Advisor, he works with some of the top Healthcare brands to help them lead their market in Enterprise Strategy, Patient Experience (PX) and Innovation. Western University of Health Sciences, a Top Southern California Medical School, awarded Nicholas his Doctorate of Humane Letters. Nicholas is also an Adjunct Professor of Healthcare Innovation and the Director of the Center for Health Innovation at WesternU.
Senior Professional Services Consultant
BK Kohn is a Sr. Professional Services Consultant, working with Nextech’s MIPS clients to prepare them for success with regulatory compliance and reporting pertaining to MACRA. BK's background entails more than 20 years’ experience working in the health care regulatory compliance environment, to include pharmaceuticals, specialty practices, and health care consulting for PCMH, as well as MIPS and MACRA.
Sales Product Specialist
Working directly with the Nextech Sales team, Brian Gennusa has become one of Nextech’s foremost product experts. Brian serves as a Sales Product Specialist, regularly assisting clients with high detail product questions. He’ll provide EDGE 2018 attendees well-rounded product knowledge from an implementation, support and sales perspective.
Brian Sobus is the Vice-President of Engineering for Practice+. He brought more than 15 years of experience working in areas of public safety, health care and HIPAA-compliant systems, digital signatures, computer security, telecommunications, SaaS-based products and digital agencies to Nextech. His background spans embedded to web-based systems' architecture and development in a variety of languages and technologies.
VP of Regulatory
Courtney is a Registered Nurse with more than 20 years in the health care field, 15 of which have been focused on quality improvement and regulatory compliance. As VP of Regulatory, Courtney is responsible for ensuring that Nextech’s products meet government certification requirements and client needs related to the regulatory environment.
Chief Medical Officer
Dr. Montzka is a board-certified retina physician practicing out of Clearwater, FL, at Gulf Coast Retina. In addition to his work as a retina specialist, Dr. Montzka also founded IntelleChart, the leading Ophthalmology-specific EHR software. Now serving as Nextech’s Chief Medical Officer, Dr. Montzka works as an advisor to new clients and aids them in understanding how they can optimize their practices through health care IT.
VP, Software Development
As the Vice President of Software Development for Nextech, Don Thompson leads the software development team in creating software solutions to meet customers’ needs. With more than 15 years of experience at Nextech, Don has an extensive knowledge of the software and how to find the right solution to a challenge.
Product Support Manager
Dustin Black serves as the Technical Support Manager for the IntelleChartPRO and Practice+ products. His responsibilities include directly overseeing Tier I and II Support teams as well as IntelleChart’s Knowledge Base team. He has been with Nextech for more than six years and leverages his product knowledge and passion for service to ensure clients receive quality support.
Product Specialist - Tier III
Eddie Zaragoza focuses on EMR, Meaningful Use and PQRS as a Tier III Support Representative at Nextech. With five years of experience at Nextech, Eddie has honed his talent for creating user-friendly how-to documents, which has significantly increased available training materials and improved user self-education. His background in EMR Implementation paired with a passion for deep EMR functionality allows Eddie to turn EMR possibilities into realities.
Senior Implementation Specialist
Eric Olmstead started with Nextech in the Product Support Department and is now a Senior Implementation Specialist. He provides ongoing training of best practices for the Nextech software. With five years of experience at Nextech, Eric works to ensure successful implementation and utilization of the Nextech software for both new and existing clients.
Product Specialist III, SME Advisor
As a Product Support Representative, Gregory Campbell is working with clients, development, and product management daily to further enhance usability. With more than five years of experience at Nextech, Gregory is knowledgeable on an array of setups and configurations. He is also well-versed on best practices for the Nextech product and helping clients achieve them.
Technical Services Manager
As a Technical Services Manager for Nextech, Greg Flick oversees data conversions, HL7 interfaces, advanced report editing and other technical support aspects. With more than 15 years of experience at Nextech, Greg has a proven track record for ensuring Nextech clients receive superior technical assistance.
Professional Services Consultant
Greg Wirbickas is a Professional Services Consultant with an expertise in onsite optimization and efficiency. As a past client of IntelleChartPRO and a former Clinic Product Consultant, he is well-versed in all aspects of IntelleChartPRO. His years of working in a retina specialty group in New York City allowed him to gain a robust clinical understanding of ophthalmology. His specialties include increasing office productivity and delivering outside-the-box solutions on practice operations.
Sr. Implementation Specialist
As a Senior Implementation Specialist for Nextech, Heather Holland familiarizes new clients with Nextech EMR, customizes the EMR to work best for the practice, and trains all clinical staff on how to use the system efficiently. With more than 10 years of experience at Nextech, Heather successfully ensures that Nextech clients have a positive transition to paper-free charting.
VP of Product
As the Vice President of Product Management at Nextech, Jeff Lew leads the product team to prioritize development efforts and ensure that product features we build deliver meaningful value to our clients. Jeff Lew has 20+ years' experience in health care at Cerner Corporation and Siemens Healthcare.
Clinical Implementation Consultant
As a Clinical Implementation Consultant for Nextech, Jessica Doan works directly with clients, ensuring successful implementation of the IntelleChartPRO product. She has served Nextech as an IntelleChartPRO trainer and Knowledge Base expert, and has provided Professional Service engagements. With a total of 10+ years in ophthalmology, both clinical and with Nextech, she is well versed in best practices for IntelleChartPRO.
VP of Engineering, IntelleChartPRO
Joe Sweeney is the VP of Engineering for IntelleChartPRO. Joe has been working in the software engineering industry for 19 years, nine of which he has lead IntelleChartPRO software development. His background spans web-based systems development, IT operations and application security in a variety of languages and technologies.
Kathy Claytor is a Product Owner in Nextech’s Product Management department focusing on iPad, eRx, EMR, and Regulatory Reporting. Having been with the company more than 13 years, Kathy brings a wealth of knowledge to the table and is responsible for collaborating with clients and software engineers to help write the future of Nextech’s products.
VP, IT and Security
As the VP of IT and Security, Kenny is responsible for ensuring that all systems hosted by Nextech are reliable, available, and secure. Kenny joined Nextech at the end of 2016, and he brings more than 20 years of experience in designing and supporting large-scale software solutions.
Maria is a Product Owner and Practice Management expert for Nextech’s Product Management department. Maria has been with the company one year, but brings 15+ years' experience building, implementing and supporting health care software systems surrounding billing and accounting. Maria is responsible for collaborating with our valued customers to help write the future of Nextech’s products.
With more than 19 years of health care IT experience, Meikin Clark serves as one of Nextech’s Product Owners, focusing primarily on financial and Practice Management related products. As a market expert, Meikin aligns Nextech’s products with its business strategy and ensures that new and existing products meet customer and industry needs.
Professional Service Consultant
As a Professional Service Consultant for Nextech, Michelle Jones specializes in PM and EMR implementation for Dermatology and Cosmetic clients. With more than 15 years of experience at Nextech and experience managing practices and spas, Michelle focuses on helping practices operate and grow in an efficient and effective manner.
Oma Utah is the Product Manager and Product Owner of MyPatientVisit (MPV), NextechAPI, Analytics, Marketing and Enterprise Reporting. Oma has been with the company for six months and has successfully implemented the new registration process for the patient portal, and driven the implementation and launch of the Nextech API. With more than 20+ years' experience in software product management and implementation, Oma continues to drive Nextech's products to deliver customer-centric value and meet our company’s strategic initiatives.
As a Product Owner for Nextech, Paula Hakanson works with Development and Nextech clients to enhance the IntelleChartPRO product. Paula has been with Nextech for three years but has more than 25 years of experience in software development and business analysis. Paula uses her extensive development background to bring a wealth of knowledge to client collaborations, which help write the future of Nextech’s products.
Senior Prof. Services Consultant
Ntoh has more than 20 years of experience working with health care providers. She began her career working in a facial plastic surgery practice and continued on with Mirror Image, managing client services and training. Robin started her own business consulting with cosmetic practices in various capacities, including the overall optimization of the office. She has seen success with both her personal business venture as well as guiding clients as a Nextech implementation trainer.
Product Support Supervisor
As a Product Support Supervisor for Nextech, Ryan leads tier I and tier II support personnel in assisting clients. Since joining Nextech in 2011, Ryan has worked with both the product support and technical services teams before becoming a supervisor. Passing his knowledge down to our current product support representatives is high priority for Ryan, as our number one priority is providing quality support to our clients.
Implementation Services Manager
Throughout her five-plus years in health care IT, including two years at Nextech, Samantha has worked directly with clients, ensuring successful implementation of the Nextech software. She is also PQRS certified and an expert in Meaningful Use, which allows her to educate clients on important compliance issues.
Product Support Supervisor
As a Product Support Supervisor for Nextech, Tommy Blanford leads tier I and tier II support personnel in assisting clients. With five years of experience at Nextech, Tommy leverages a wealth of product knowledge and customer service experience to ensure Nextech provides its clients with the best support possible.
SVP & Chief Technology Officer
Tommy Richardson serves as Nextech's Chief Technology Officer and SVP of Technology where he is responsible for the technology organization. Tommy leads Nextech's strategic efforts to develop world-class products that improve patient care and deliver operational improvements for specialty health care markets.
Tracy Biondo is the most knowledgeable product expert on the IntelleChartPRO product, as she was the company's second employee. After serving in various realms from support to training to QA, Tracy is now a Product Owner and the Subject Matter Expert for the IntelleChartPRO product, paving the product's roadmap.
Professional Services Trainer
As a Professional Services Trainer for Nextech, Zachary Cain educates both administrative and clinical staff as well as physicians on the features and functions of IntelleChartPRO. Prior to joining Nextech, Zack spent 11 years in an ophthalmic clinical setting serving in a wide array of roles from technician, billing, clinical and practice management.